Covid 19

Dear customer,

Philoxenia apartments is going to function again on Monday, June 15, 2020.

Our goal is to provide you with excellent accommodation experiences. We consider it important to contact you with the measures we take to ensure the health and safety of our facilities. Our team takes care of the cleaning of all the hosting areas by carefully following the cleaning, hygiene and disinfection protocols, which include:

• Regular training of our employees on hygiene issues

• Clearly established cleaning and disinfection cycles everywhere

• Apparent placement of hand disinfection devices

• Frequent cleaning and washing of busy areas and surfaces of frequent touch, including corridors, stairs and outdoor seating

• Immediate response to emergency cleaning

Taking into account the current concerns about Covid-19, we have established rules of stay so that together with the appropriate hygiene protocols and operating procedures, the well-being of our visitors during their stay with us is ensured. These rules of stay include:

ü  Approaching any interior service area (reception, living room), we recommend our guests to keep a distance of two (2) meters from the next customer in order of priority.

ü  Possibility to provide our guests with a face mask, gloves and antiseptics as a precaution and / or in case of cough and / or sneezing, in all indoor common areas of the hotel.

ü  Ability to check in to be performed outdoors.

ü  Covid-19 prevention and treatment advice. Distance 35 km from Rio University Hospital which is Covid-19 reference point.

We encourage our visitors to contact any member of our team for suggestions and / or comments that will improve our operation.

Our goal is to provide high quality personalized services. All members of our teams are enthusiastic professionals, at the disposal of our guests, respond immediately and effectively to their requests.

For our employees who are working, our company has taken the following measures:

• Restrictions are kept for a reduced number of people in their workplace.

• We have provided all the protective equipment provided as a precaution.

• We continue to take measures to continuously disinfect work surfaces, as well as public and private spaces.

• We have taken measures to limit social gatherings of staff and to maintain a safe distance between employees (1.5+ meters).

As part of our commitment to the health and well-being of our visitors, employees and society, we are closely monitoring developments regarding the new covid-19 with regular updates and guidance from the National Public Health Organization and the Ministry of Health, as well as by additional governmental and European organizations. Based on the guidance we have received and the general state of our readiness, we are confident that our facilities and services are still safe and our teams ready to serve our guests.

We are proud of all the staff of our company that in these unprecedented circumstances displays a very high level of individual, social and professional responsibility. In addition to the strict observance of strict rules of hygiene, operation, communication and coordination, we are exemplary hosts.

We appreciate every visitor who honors us with his presence in Kryoneri, Nafpaktos, Etoloakarnania.

Extension of check-out and check-in between stays (check out until 11.00 am and check in from 3.00 pm). This change in the time interval between each check in and check out is mandatory to ensure that between different customers the room is thoroughly cleaned and disinfected, as well as that adequate natural ventilation of the space is followed.

Kind Regards,

Nicol Kirkinezou